Frequently asked questions
What kind of products does KMT Warehouse sell?
KMT Warehouse offers a wide range of high-quality essentials across three main categories:
- Beauty & Personal Care: Oils, skincare, and wellness products.
- Baby & Kids: Clothing, toys, furniture, and accessories.
- Home & Kitchen: Kitchen tools, storage solutions, and daily living essentials.
How do I place an order?
Simply browse our collections, add your desired items to the cart, and proceed to checkout. You’ll receive a confirmation email once your order is successfully placed.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and Shopify Payments for secure transactions.
How long does shipping take?
Shipping times vary depending on your location and product availability. Most orders are processed within 1–2 business days and delivered within 5–10 business days. You’ll receive a tracking number to follow your order every step of the way.
Can I return or exchange a product?
Yes! We accept returns or exchanges within 30 days of delivery for most items. Products must be unused, in their original packaging, and accompanied by your receipt. Contact our support team to initiate a return.
Are your products safe and authentic?
If there’s an issue with your order (wrong size, damaged item, or printing error), just reach out within 14 days of receiving your package. We’ll replace the item or issue a refund. For details, check our full Refund Policy.
Do you offer discounts or promotions?
Yes! Subscribe to our newsletter to receive updates on sales, promotions, and exclusive offers — plus 10% off your first order.
